"Got the shirts. They are awesome! I will recommend you all to anyone. You were great to work with and I will definitely use you again."
Susan
Do you have any minimums?
Orders of 12-23 are accepted, but you can order less of a particular item if the art is the same as another. For example, say you want to order 24 t-shirts but you would also like to order 6 long sleeve t-shirts. Your combined quantity is 30. As long as the art is the same you don't have to meet the 12 minimum for a particular product.
We have our own art, can you use that?
Yes! If you have your own artwork either sent it to us or e-mail it to us.
When I order XXL and XXXL shirts is there an extra charge?
Yes, the charge is $2.00 for XXL and $3.00 for XXXL. These charges will be clearly marked on your Pricing Quotation. There are never any hidden charges.
What if I don't want everything I initially ordered?
If you order and then change your mind or your budget changes or you don't get approval, while the best thing to do would have been to not have ordered that item in the first place, as long as we have not printed on it we can return the stock with a 15% restocking fee plus freight. It is best to order only the items you know that you want for sure and then you will not run into this problem.
What if I need to order more?
You can order more at the same cost if ordered in the first 30 days after you receive your order and if you have 12 of the same design. If you need to order less than that we can do it but you will have to pay screen charges and the price will be adjusted to the actual quantity you are ordering.
What is your return policy?
Because all items are custom-made, returns are not accepted without prior authorization and must be for legitimate cause. Return requests must be made in writing or by e-mail within 7 days of receipt of item and returns must be received within 10 days of authorization. Returns must be received in same condition as originally shipped and will in no case be accepted if evidence they have been used or worn. Pre-authorized returns subject to 20% restocking fee with $5 minimum/shirt ordered.Ten Great Reasons to Order from The Spirit Zone!
This is the bonus reason.
We have many years of experience and lots of happy customers!